OnePay Overview

OnePay is an online-only financial platform that integrates spending and saving into a single account. Partnering with Coastal Community Bank, OnePay provides FDIC-insured services with features like early pay* on direct deposits, no monthly fees and a user-friendly mobile app. You can earn points that can be redeemed for cash back on select purchases and have access to high-yield savings if you become a Plus customer – either by maintaining a $5,000 minimum balance or setting up a minimum $500 direct deposit per month.

Pros & Cons

OnePay at a Glance

Suitable For?

OnePay is ideal for individuals seeking fee-free banking solutions that combine checking, savings, rewards and credit building tools in a single account. It can be a good fit for those comfortable with digital-only banking who value features like early direct deposit access and cash back rewards. OnePay Plus customers can earn 3% cash back on debit card purchases at Walmart on up to $150 spent per month**.

Features/Highlights

Advantages over traditional banks

OnePay’s checking account charges no monthly fees and offers user-friendly online tools and a higher emphasis on savings compared to traditional options. You can earn cash back on eligible debit card purchases and a high-yield APY on savings if you are a Plus customer.

You also have early access to direct deposits, which provides quicker access to funds.

Cutting-edge banking services

OnePay’s mobile app allows users to automate bill payments, track spending with categorization, and access funds early through direct deposit.

A “pockets” feature enables users to create sub-accounts for budgeting and saving toward specific goals.

Traditional banking services

You can have access to over 55,000 ATMs worldwide through the Allpoint network*** for fee-free cash withdrawals, direct deposit and, if you’re a Plus customer, high-yield savings APY. While primarily digital, OnePay ensures customers still have access to all essential traditional banking functions.

Interest rates and fees

OnePay offers competitive interest rates on savings features for Plus customers and doesn’t charge standard fees associated with checking accounts. OnePay charges no maintenance or overdraft fees and doesn’t require a minimum balance for Plus customers. However, it’s not possible to send wire transfers from a OnePay account.

Disclaimer: OnePay is a financial technology company, not a bank. Loans through OneProgress Services LLC (NMLS ID 2460509) and banking services through OnePay are provided by Coastal Community Bank or Lead Bank, Members FDIC.

Customer service and online experience

OnePay offers customer support by phone every day between 9am and 9pm ET. Chat and email are available 24/7 through the mobile app.

OnePay offers a comprehensive user experience via web and app provides a thorough Help section that covers many questions related to its financial products.

OnePay has a 3.5 rating on Trustpilot, which is considered average. Some reviews reported technical issues while others praised the company’s customer service and banking experience.

Mobile app

The app offers a seamless view of all financial tools. Customers can deposit checks, categorize spending, set up real-time transaction notifications, use budgeting tools, and create and manage "pockets" for savings goals.

The app is available for both iOS and Android devices. It has more than 67,000 ratings on the Apple store with a 4.8 average rating. On the Google Play store, the app has more than 51,000 reviews and a 4.7 average rating.

Security

OnePay uses data security measures like SSL encryption, biometric and 2-factor authentication. It also provides FDIC insurance coverage for account balances up to $250,000 through Coastal Community Bank. If your debit card was lost or stolen, you can report and deactivate it through the OnePay app.

Application Process

Setting up an account with OnePay is straightforward:

1. Visit OnePay's website or download the mobile app.
2. Provide personal information, including name, address, and Social Security number.
3. Verify your identity.
4. Link an external bank account or debit card, or deposit cash at a Walmart location for initial funding.
5. Review and accept the terms and conditions to complete the application.

OnePay Summary

OnePay combines a digital-only banking experience that combines checking and savings options seamlessly into a single account. OnePay offers high-yield APY savings options and cash back on eligible purchases and early pay* on direct deposits to its Plus customers. To become a Plus customer you need to set up a $500 minimum direct deposit or maintain a $5,000 minimum balance on your account.

Physical Address

As an online-only platform, OnePay doesn’t have physical branch locations.

Disclaimer

Our editorial content is written by experts, independed freelance writers, and AI tools, and it not influenced by the compensation we receive from our partners.

OnePay is a financial technology company, not a bank. Loans through OneProgress Services LLC (NMLS ID 2460509) and banking services through OnePay are provided by Coastal Community Bank or Lead Bank, Members FDIC.

*Direct Deposit is required. Funds may be available up to 2 days in advance, depending on when your employer sends paycheck data

**Cash back is earned as OnePay Points, redeemable as a deposit into a OnePay Cash account pursuant to the terms found at onepay.com/rewards-terms. Only applies to OnePay Cash accounts that have either (i) received Direct Deposits totaling $500+ in the current or previous month, or (ii) have a balance of $5,000+ as of the last day of the previous month. This reward applies to purchases at U.S. Walmart locations and on Walmart.com only and may not be combined with other OnePay Cash promotions for cash back at Walmart.

***Only applies to OnePay Cash accounts that have either (i) received Direct Deposits totaling $500+ in the current or previous month, or (ii) have a balance of $5,000+ at the end of the previous month. For all other ATM transactions the OnePay ATM Fee will apply and third-party ATM fees may be incurred.